rocky mountain bankThe saga of Google and Wilson, Wyo.-based Rocky Mountain Bank just keeps getting odder and odder.

According to CNET, it has now been confirmed that the unintended recipient of the email containing sensitive information on 1,300 customers of Rocky Mountain Bank was never even opened:

“Rocky Mountain Bank, working with Google (through court order), confirmed on Thursday of last week that the e-mail containing client information was never opened and has now been permanently destroyed by Google’s system,” Tina Martinez, general counsel for Rocky Mountain Capital, wrote in an e-mail response to questions.

“As a result, no customer data of any sort has been viewed or used by any inappropriate user during this data lapse,” Martinez wrote. “Rocky Mountain Bank acted to protect its customer’s confidential information. That objective was accomplished. The matter is now closed and the TRO (temporary restraining order) entered on September 23, 2009 is now vacated.”

This was something I had actually suspected, and as a commenter by the name of totorototoro accurately pointed out in the comments on the CNET article:

Maybe it went to his SPAM filter. Or maybe he’s just smart. I mean, “Rocky Mountain Bank”? How tacky is that? I’m not about to open any email from a “Rocky Mountain Bank”, especially with an attachment.

So now we learn that a completely innocent person lost access to their Gmail account over absolutely nothing. And that is where this story really starts to irk me as CNET posted an update to this story:

Update 4:35 p.m. PDT:The bank did not take any action against the worker who sent the e-mail, the bank’s lawyer said.

Okay, excuse me, but … WHAT?!?  You’re telling me that this bank took massive legal action against this completely innocent person, had them locked out of their email account, and yet the employee who actually messed up has had no action taken against them?  Are you kidding me?  This employee potentially compromised the personal data of 1,300 customers, they are the reason this whole saga started, and yet nothing happens to them.  I am not suggesting they should be fired, everyone makes mistakes, but nothing?

You know, I can tell you with absolute certainty, I will never bank at Rocky Mountain Bank, course, they mis-fire many more emails and it won’t matter, they’ll find a way to mess with you anyway.

Categories: Google, Opinion   
 

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