extended warrantiesSometimes extended warranties may seem like a waste of money, but one my exception to this rule is on laptops.

I originally wrote about are Are Extended Warranties Worth It back in June of 2008, and at that time I said my one exception to not buying them was laptops.  Well, this held true when I purchased a new Dell Vostro 1520, and I’m glad I did it.

The new laptop is great except for some odd problem with my ethernet port.  For some reason after about 30 minutes of use it stops working, and then the only way to get it to work again is to reboot the system.  Unfortunately that doesn’t always work either, so to the Dell service line I go.

While the agent I’ve been working with has been fabulous, and has tried a million things, it just simply isn’t fixing it.  So this week they are sending out a technician to my office to replace the ethernert card for me.  Barring that working we will be reimaging the entire hard drive in the possibility it is a software issue, but hopefully the new card will fix it.

This is one of the reason I always believe in these warranties for laptops.  In my personal opinion it is just too much hardware shoved in to such a small space that it is almost destined to have problems.  Repairing laptops for the average person is next to impossible, so the technicians are always the best choice.

Sure it would have been nice to see the computer work flawlessly out of the box, but defective parts can and do happen.  The expenditure for the warranty can be a bit daunting, but when it comes to laptops, something more and more of us are coming to depend on, it’s worth it.

Categories: General Computing Tips   
 

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