Apple’s MobileMe customers have been having some startup issues, but luckily the company isn’t leaving us out to dry because of it.
On August 18th, users of MobileMe received the following email on their accounts:
We have already made many improvements to MobileMe, but we still have many more to make. To recognize our users’ patience, we are giving every MobileMe subscriber as of today a free 60 day extension. This is in addition to the one month extension most subscribers have already received. We are working very hard to make MobileMe a great service we can all be proud of. We know that MobileMe’s launch has not been our finest hour, and we truly appreciate your patience as we turn this around. Read this article for more details.
The MobileMe Team
About a month ago, existing customers at that time received 30 days of free service due to email outages, so customers since that time will be enjoying three extra months of free service. While it would be nice for their not to have been problems to have warranted these actions, it is nice to see Apple taking care of their customers in the face of numerous problems.
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